Services we offer

Services we offer

We provide the following services to our clients across different industries and geographical locations:

Socioeconomic Baseline Studies

Baselines help our clientele understand the situation as it is. It is a clear-cut audit of the state of the selected project area to understand the social, economic, environmental and or political indices in preparation for a programme or project. At TDL, our baseline studies enable our clients to understand the structures in place, the resources available, the challenges in view and the possible participatory solution channels that can be pursued to reach sustainable outcomes. Our baseline studies have also proven to be a veritable tool for measuring project’s corporate performance during monitoring and evaluation phase, mid-line and end-line studies

Environmental Social Impact Assessments (ESIA)

The IFC Performance Standard, like many other international best practices, as well as local and national laws requires investments to assess, ascertain and manage social impacts related to their business component(s). In view of this, at TDL, we help our clientele gain understanding / predict the extent of the environmental and social risks to their investments. This ESIA also involves the inception, duration and nature of such impact and ultimately suggests appropriate sustainable solutions to mitigate or manage such impacts if they are unavoidable.

Environmental and Social Management Plan (ESMP)

Environmental and Social Management Planning (ESMP) forms a key component of project impact lifecycle. At TDL, during the ESMP stage, we consider and develop bespoke remedial measures and controls to decrease the potentials for social risks during all phases of the Project, and to provide clearly defined action plans for impacts and emergency response procedures.

Resettlement Action Plans (RAP)

Resettlement is one of the most delicate aspects of managing environmental and social risks in project development. Resettlement goes beyond physical relocation of project-affected persons’ homes. It also entails the continuation of their lives in another location with very minimal impact and or difference from their initial homes and livelihoods except for positive improvement, which is environmentally, socially and culturally acceptable to them. TDL is grounded in providing and has the best service point solutions for resettlement action plans essentially in the delivery of key functions such as:

• Asset Enumeration
Identification and enumeration of project-affected persons’ assets should follow best practices. At TDL, we help our clients identify the requirements and also help physically identify and enumerate ‘unexhausted immovable’ assets belonging to the Project Affected Persons, either individually or collectively. This is done in a culturally sensitive manner, in compliance with local and national laws and international best practices.

• GIS Land Parcel Survey
In land acquisition, the extent of land loss determines the level of land replacement/compensation payable. TDL conducts best practice-compliant land surveys using modern GIS technologies to ascertain land sizes, usage, ownership structure and replacement values with optimal objectivity and precision. At TDL, our GIS approach in parcelling forms a critical component of the enumeration process as it identifies the exact boundaries of parcels belonging to different users. Under this exercise, parcels of land are given a unique identification number which forms the base for the registration of parcels and the owners in a customized GIS geodatabase which reflects land size, position and other important details. Under this exercise, the GPS technology is combined with other conventional survey methods, thus improving the quality of measurements. Using a GPS device, coordinates of parcels are recorded on site and further processed into the geodatabase. The GIS geodatabase enables the project to establish an efficient system for identifying the position of land parcels, sizes of land and land owners.

• Socioeconomic Census
The number of persons affected by the project and the level of their impact varies. This gap is filled by the census of the project affected persons to help ascertain their demography and how they are affected by the project. Surveys are typically undertaken in all affected communities with comprehensive quantitative survey tools which highlights the demography, primary and secondary occupation and other economic profile, access to social services among others. Importantly, our method for census survey allows for the identification of vulnerable groups such as the culturally disadvantaged, economically disadvantaged, the elderly, female-headed households among other categories of vulnerable groups using different parameters. The quantitative survey data is gathered using a Computer Assisted Personal Interviewing (CAPI) method. With CAPI, the enumerator uses a tablet device to move through the interview and record responses. For this CAPI approach, the data collected on site is instantly digitized as it is entered into the tablet device ensuring minimal error.

• Livelihoods and Value Chain Research
A RAP without successful livelihoods restoration programme is a technically failed RAP. That is why at TDL, we strive to develop a participatory livelihoods restoration-planning process to ensure a sustainable and inclusive livelihood programme that would be socially and culturally acceptable to the project-affected persons. Social inclusion has become very crucial aspect of sustainable livelihood restoration because livelihood is as much a social and cultural activity in some instances as much as it is an economic activity. Hence, all the balances have to be maintained. It is the mandate of TDL to ensure that project-affected persons do not see livelihood restoration programme as an alien plan: it should be their plan; a plan they build together with the experts, with their input strongly considered and woven into the plot of the grand design, execution, implementation and management of the programme.

• Establishing Eligibility Criteria & Compensation Matrix
The complexity of making or paying compensations to project-affected persons can be a daunting exercise. TDL is experienced in developing international best practicecompliant eligibility criteria and frameworks towards ensuring flawless compensation processes.

• Monitoring & Evaluation
Monitoring the performance of several projects and programmes that form parts of the RAP implementation is crucial. TDL provides bespoke monitoring and evaluation solutions for projects and programmes in different industries and sectors.

Other management plans developed by TDL to meet client cooperate goals and sustainability include:
Traffic Management Plan (TMP)
At TDL, we develop TMP in a manner that details the way activities in a road corridor will be carried out so they minimise inconvenience and help ensure road users and workers remain as safe as possible.
Emergency Response Plan (EMP)
We develop EMP to establish clear procedures to mobilize and coordinate project resources in all emergency situations.

Livelihood Restoration Plans (LRP)

At TDL, we support our clients to develop a participatory livelihoods restoration-planning process to ensure a sustainable and inclusive livelihood programme that would be environmentally, socially and culturally acceptable to the project-affected persons. Social inclusion has become very crucial aspect of sustainable livelihood restoration because livelihood is as much a social and cultural activity in some instances as much as it is an economic activity. Hence, all the balances have to be maintained. It is the mandate of TDL to ensure that project-affected persons do not see livelihood restoration programme as an alien plan: it should be their plan; a plan they build together with the experts, with their input strongly considered and woven into the plot of the grand design, execution, implementation and management of the programme.

Community Relations and Corporate Social Responsibility

The community is an integral part of the project that can only be ignored at the detriment of the business. With experience of managing community relations in several industries and many countries, in line with international standards, TDL is well-positioned to develop sustainable community relations plans and stakeholder engagement management plans (SEMP) to ensure win-win solutions in terms of crises management and conflict resolution and avoidance. In parallel, we help our clients identify what constitutes their CSR, and because of our rich experience in this area, we help in designing functional, participatory CSR, capable of achieving the targeted aims: support the society, project their brands and create a friendly, value-added business environment for them.

Multiple Stakeholder Engagements

At TDL, participation is at the core of our services, hence developing a Stakeholder Engagement Management Plan helps clients to effectively engage with stakeholders throughout the lifecycle of the project and specifying activities that will be implemented to manage or enhance engagement. There are several stakeholders in environmental and social performance, particularly on RAP projects. The main and the very visible ones are the Project, the government (at different levels, depending on the size of the project), the project-affected persons and the publics. These multi-level stakeholders need to be skillfully and properly managed to ensure they understand the projects, minimize their expectation (essentially in emerging economies), get their honest buy-in and ensure Free Prior and Informed Consent (FPIC) in every aspect of the decision-making process.

Due Diligence and Compliance Monitoring

The purpose of due diligence is primarily to ensure that a Project has followed due process in line with international best practices and relevant national/local laws and requirements. At TDL, we undertake due diligence and compliance monitoring of all Social Safeguards triggered by a project and the associated project components. We support our clients in reviewing their project scenarios to ensure none of the project components constitutes environmental and social risk, and all project components are in line with the applicable Safeguards.

Safeguards Training

Many potential investors and participants in infrastructural and development projects operate in a challenging environment which presents various levels of environmental and social safeguard risks that may be damaging to the reputation of their Projects. TDL offers customized training programmers to provide embedded understanding of environmental and Social safeguards, their relevance, and practical application to development projects.

Environmental sustainability

With an increasing stakeholder alertness of environmental issues and commitment to the Sustainable Development Goals (SDG), ensuring and demonstrating compliance can help companies attract investors, retain customers and boost revenue. At TDL, we assess environmental performance not as a tick box activity but as an ongoing commitment that needs to be incorporated into every major capital project as well as day-to-day operations. Importantly we provide guidance to achieving environmental compliance in line with both local and national laws, and good industry and international practices. In ESG, Environmental Sustainability refers to responsible interaction with the environment to avoid depletion or degradation of natural resources and allow for long-term environmental quality. This implies that all activities carried out should be done in a way that maintains r preserves the environment as it is or enhance the condition. sustainable development, which means sustainable economic growth, however, this is quite difficult to achieve as most activities to promote economic growth work contribute to environmental degradation or depletion. It is however possible through coherent policies for sustainable development through integrated knowledge and practice. TDL aspects of the environmental sustainability include the following;

At TDL, we conduct biodiversity surveys firstly to identify habitats that are important or potentially important for biodiversity and/or recreation. Once these are determined, targeted surveys are then conducted to identify specific species that are important in the project locale.

At TDL we generate the required information on soil formation and chemical composition as inputs for decision-making processes in addressing soil and land use management issues vis-à-vis the impacts of the construction operations resulting from project development.

At TDL, an important part of the noise assessment is the quantification and understanding of the existing acoustic environment including the identification of baseline noise levels at potentially affected sensitive receptors.

As part of documenting environmental baseline conditions, TDL conducts ambient air quality monitoring to measure existing air quality against air quality standards and identify key air pollutants.

Social Performance

Social sustainability is concerned with the sum total of direct human interface with in any development activities. This forms a crucial pillar of sustainability framework because in earnest the whole idea of sustainability is about people. In line with good industry and international standards, TDL works with clients to develop structures and processes which not only meet the current needs of members but also support the ability of future generations to maintain a healthy community socially responsive and systems. These structures and procedures provide organisations the ability to make development suitable to the targeted entities and ensure that it meets the needs of the present without compromising the ability of future generations to meet their own needs. This is achieved through the implementation of effective Social Performance, Social Investment and Corporate Social Responsibility systems.

The manner and time within which clients respond to current and potential impact is very important in any organization. It is important that Projects respond to impacts caused by the organization’s activities swiftly and quickly to avoid lawsuits, imprisonment or closure of the organisation. TDL’s Social Performance Solution has been developed and tested through research-based practice, tested to deliver bespoke project solution across industries through the project lifecycle. Essentially, TDL has earned a great reputation for developing management plans such as RAP and LRP up to international standards. Some of TDL Social Sustainability Practice Areas include: Socioeconomic baselines, Social Impact Assessment, development
of management plans.

Social Investment

The goals of any organisation concerned with working to ensure social sustainability is to deliver a positive social impact, as well as a return on the original investment. TDL works with partners to ensure that the right social structure exists to support all impacted parties which may not be directly related to the impact suffered. This is done through the use of international practices and procedures. At TDL, we adopt a participatory approach in designing bespoke social investments which delivers public services more efficiently and, in some cases, tackle the underlying causes of growing demand for services instead of just trying to cope with their consequences.

Occupational Health and Safety Management

Occupational health and safety encompass the social, mental and physical well-being of workers. A very important but often neglected component of any working environment, effective EHS management helps save the organisation cost as it is estimated that the indirect costs of an accident or illness can be four to ten times greater than the direct costs, or even more. TDL works with clients to develop process that provide a comprehensive health and safety programme in an organization that will, among other more obvious benefits, help workers to recognize any early signs/symptoms of potential occupational diseases before they become permanent conditions, to assess their work environment, and to insist that management make changes before hazardous conditions can develop.

Business Process Optimization

TDL is well equipped with qualified and competent process management professionals that are experienced in the process lifecycle, which subsumes process development, management, optimization, integration, engineering and development of process optimization processes. Following several years of practice, TDL has developed several end-to-end processes essentially for exploration, manufacturing and service industries amongsst others. TDL is an affiliate member of Business Process Management Council of Canada.

Needs Assessment and Expectation Management

Conducting a Needs Assessment protects the assets and investments of our clients. It is a sustainability tool for identifying and addressing gaps or needs between current conditions (status quo) and desired conditions (wants). To appropriately identify need(s), the difference between the status quo and desired conditions must be measured. At TDL, we support our clients to develop culturally appropriate and environmentally friendly community needs assessment, with emphasis on community implementation capacity and multiple stakeholders expectation on development projects.